The websites rcd2026hanoi.dalieu.vn are operated by the Organizing Committee to provide online registration services for conferences, training courses, and scientific programs.
This General Transaction Policy is established to:
Define the rights and obligations of the parties participating in transactions;
Ensure compliance with Vietnamese laws on e-commerce;
Protect the legitimate rights and interests of Customers.
This policy applies to:
All organizations and individuals (hereinafter referred to as “Customers”);
Customers who register, make payments, and use services via rcd2026hanoi.dalieu.vn.
The websites provide conference and scientific program registration services.
Services are provided in electronic form only and do not involve the delivery of physical goods.
After completing registration and making a valid payment, the Organizing Committee will send a registration confirmation email.
Customers complete the registration form published on the website with accurate and sufficient information.
Customers make payment according to the instructions displayed on the website at the time of registration.
Within 24–48 working hours after receiving valid payment, the Organizing Committee will send a confirmation email.
Bank transfer;
Other lawful payment methods as announced on the website.
A transaction is considered completed when:
The Organizing Committee confirms receipt of full payment; and
The registration confirmation email is successfully sent.
Any transaction-related fees (if any) shall be borne by the Customer.
Services are delivered via email confirmation.
The confirmation email serves as proof of transaction completion.
The Organizing Committee is not responsible for issues arising from incorrect email addresses provided by Customers.
Customers are responsible for reviewing the registration confirmation email upon receipt.
Any errors must be reported within 24 hours from receipt of the email.
After this period, the information shall be deemed accurate and confirmed.
No refunds or exchanges are applicable to services that have been registered and paid for.
If Customers are unable to attend due to personal reasons, the paid fee will not be refunded.
In cases of force majeure or changes initiated by the Organizing Committee, handling measures will be publicly announced on the website.
Provide complete and transparent service information on the website;
Send registration confirmation emails based on the information provided by Customers;
Support and respond to Customers’ inquiries.
Provide accurate and complete registration information;
Check confirmation emails promptly;
Comply with the regulations and guidelines issued by the Organizing Committee.
Website Operating Entity:
Conference Organizing Committee
Address: 15A Phuong Mai Street, Kim Lien Ward, Hanoi, Vietnam
Email: benhviendalieutrunguong@dalieu.vn
Hotline: 1900 6951